At EVAN TECH LLC, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.
To be eligible for a return, items must:
- Be unused, unworn, and unwashed
- Be in original condition with tags attached
- Be returned in the original packaging
Items that do not meet these conditions may not qualify for a refund.
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Gift cards
- Customized or personalized products
- Items damaged through normal wear or improper use
Return Process
To request a return, please contact our customer support team with:
- Your order number
- The item(s) you wish to return
- The reason for the return
Once your request is approved, return instructions will be provided.
Refunds
After we receive and inspect the returned item, refunds will be processed to the original payment method.
Please allow:
- 3–7 business days for inspection and approval
- Additional processing time depending on your bank or payment provider
Shipping fees are generally non-refundable unless the return is caused by our error.
Exchanges
We currently accept exchanges for:
- Incorrect items received
- Damaged items
- Defective products
If you need an exchange, please contact us within 48 hours of delivery.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The wrong item was shipped
- The item arrived damaged or defective
We recommend using a trackable shipping service for returns.
Damaged or Incorrect Orders
If your package arrives damaged or you received the wrong product, please contact us as soon as possible with photos of the item and packaging so we can resolve the issue quickly.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card provider
- Contact your bank for additional processing information
If you still need assistance, please contact our support team.
Contact Information
If you have questions regarding returns or refunds, please contact us:
Company Name
EVAN TECH LLC
Address
409 W Parmenter St, Lamar, CO 81052
info@evantechllc.shop
Phone
+1 (646) 847-0176